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What makes every consultant unique?  


Raman Singh
Posts: 61
(@iamraman)
Senior Partner
Joined: 3 months ago

Hello Clan members and People my query for the day is-

As we know regardless of n number of frameworks known to consultants,there are unique ways every Consultant approaches a problem statement.

Every consultant has his or ger own thinking process to data gathering and making a hypothesis.

What makes them unique as everyone has the same set of frameworks and data?

How do Consultants come up with unique and MECE ways to solve problems?

4 Replies
Chet Van D\'Naik
Posts: 35
 Chet Van D\'Naik
Guest
(@Chet Van D\'Naik)
Joined: 3 months ago

Hey Raman,

That's a really nice question. There are several ways to do it, but here I'll explain the approach I take while solving problems:

Every problem has a cause and an effect. Hence I first understand the effects the client is facing. Post this I segment these effects using the 80/20 rule (Pareto principle) i.e I try understand the major and the minor effects. 

Once done, I then focus on the cause, which is why we are hired. I then segment it basis on the internal(company specific) and external causes(industry, economy, government etc) for the problems. Once done we assign volume or % of contribution for each of these factors. Bear in mind that being MECE is crucial here. 

Lastly, to test our analysis, we formulate hypothesis for each of the cause and effect and test them with numbers. 

Once the case statement is understood and finalised, that what is the effect and what are their causes, then comes the fun part of addressing the situations. This goes in two ways:

1. Addressing by something that's not going right for the client internally (Ex: Bottlenecks in the packaging supply chain, distribution problems etc) and benchmark it with the industry standards

2. Ideas and approaches to take to make the client's lives easier. This involves brainstorming for new perspectives, cross-industry approaches etc.

Most of the problems that the client is facing can be solved with this approach. Some other initiatives live market expansion, competitive response, pricing involves more external analysis than internal. 

 

Hope this helps !

Chet

 

 

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1 Reply
Raman Singh
(@iamraman)
Joined: 3 months ago

Senior Partner
Posts: 61

@Chet Van D\'Naik

I got to learn alot from the approach as it's quite insightful.

The 80/20rule,the segmentation, implementation.

Thanks man! Really helped.

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grenvillesays
Posts: 13
(@grenvillesays)
Junior Consultant
Joined: 1 month ago

I both agree and disagree with your statement (in a way). You are right that the approach of each consultant will always be unique due to the interpersonal and personality capabilities of each consultant. That said, the principles remain the same and the results expected out of a consultant should not be different. It all goes to how much time do you have to spend on sorting out a problem and what are you ready to pay for it. Consultation takes time and people and costs are inherent. So, if you are looking for a quick fix, the consultant are going to put more bodies and time into your problem escalating your costs. The outcome should be the same but the timeframe would differ. I am not vouching for the scam artists out there who are trying to make quick buck in the name of consultation. Choose wisely, ask for referrals and then go with the one best suited to your economic and process needs. That's my 2 cents on this matter

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1 Reply
Raman Singh
(@iamraman)
Joined: 3 months ago

Senior Partner
Posts: 61

@grenvillesays

Appreciated your thoughts and got to learn the two school of thoughts as well.

Thanks.

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